Terms and Conditions of Booking

My contract with you takes effect when I send you written booking confirmation. In parties of two or more people, the person who makes the booking by signing my booking form or otherwise contracting with me, accepts responsibility for making all payments to me for all members of the party.

What is included (unless otherwise stated)

  • Transport, by car or minibus, during the holiday or course.

  • Guiding by qualified Accompagnateur en Montagne / International Mountain Leader or Moniteur d'Escalade (climbing instructor)

  • What is NOT included

  • Personal clothing e.g. waterproofs, fleeces, rucsacs

  • Mechanical uplift (gondola, chairlifts, etc) unless specifically stated in the holiday description.

  • Board and accommodation not detailed in the tour description.

Payment

When booking a non-refundable you need to pay a deposit of at least 10% per person (or a minimum of EURO 100 per person or equivalent). I send a booking confirmation with no reminder. Payment of the balance is due fifty-six days before the holiday starts. If this payment is not received I reserve the right to treat your booking as a cancellation and to levy cancellation charges accordingly.

Bookings made four weeks or less before the holiday start date must include full payment.

Prices

I reserve the right to raise or lower my prices at any time before you book. If at the time of booking the holiday / course price has changed from that shown in any leaflet or brochure or website you will be told the revised price applicable to your booking before you commit yourself.

Minimum Numbers

Some tours require minimum numbers in order for them to run. Where this is the case you will be notified on the booking confirmation.

Cancellation by You

If you need to cancel your course please inform me immediately. Cancellations are effective only by email or in writing by recorded delivery at the address below. If received, cancellation charges based upon the following scale will be paid by the client. You are advised to take out appropriate travel insurance.

Days before holiday start date - % of total fee

56 days or more before departure date - loss of deposit

Between 56 and 42 days before departure date - 50%

Between 41 and 28 days (inclusive) - 60%

Between 27 and 15 days before departure date (inclusive) – 80%

14 days or less before departure date (or failure to join the holiday) (inclusive) – 100% of the holiday cost.

Cancellation or Modification by Savoie Adventure Ltd.

Our best endeavours will be made to ensure that advertised tours actually run. I reserve the right to cancel or modify the content of courses due to prevailing circumstances or conditions. In the event of cancellation a full refund will be offered OR alternative course dates OR an alternative course. I regret that my liability does not extend beyond this.

Health, Fitness & Age

Mountain walking, climbing, via ferrata and adventure holidays and its associated activities require appropriate fitness levels. I must be notified of any illness or impairment when booking and reserve the right to ask a client to leave the holiday or activity if their continued participation jeopardises the safety or enjoyment of other course members or in my  opinion jeopardises their own safety or well being. Clients under the age of 18 years can only attend if they are accompanied by a parent or legal guardian.

Insurance

Clients are encouraged to take out appropriate holiday insurance that includes where necessary rescue and repatriation insurance. I am  covered by professional liability insurance.

Losses or Damage

Any loaned equipment that is lost or damaged will be chargeable to the client at the current replacement cost at our sole discretion.

Law

The contract arising from any confirmed booking is made on the terms of these booking conditions unless otherwise agreed in writing. This contract is made under English law and the sole jurisdiction of the court in Chichester, West Sussex, UK.

Simply Savoie

This is a trading name of Savoie Adventure Ltd registered in the United Kingdom with Companies House  No. 08815550 with the registered office at: 13 Freeland Park, Wareham Road, Poole Dorset, BH16 6FA

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