Terms and Conditions of Booking

Terms and Conditions of Booking

Our contract with you takes effect when we send you written confirmation of your booking. In parties of two or more people, the person who makes the booking by signing our booking form or otherwise contracting with us, accepts responsibility for making all payments to us for all members of the party.

What is included (unless otherwise stated)

  • Transport, by car or minibus, during the holiday or course.
  • Guiding by qualified Accompagnateur en Montagne / International Mountain Leader (as required by French law)
    What is NOT included
  • Personal clothing e.g. waterproofs, fleeces, rucsacs
  • Mechanical uplift (gondola, chairlifts, etc) unless specifically stated in the holiday description.
  • Board and accommodation not detailed in the tour description.

Payment

When booking a non-refundableEuro 50 deposit is required for each person. We send a booking confirmation with no reminder. Payment of the balance is due four weeks before the holiday starts. If this payment is not received we reserve the right to treat your booking as a cancellation and to levy cancellation charges accordingly.

Bookings made four weeks or less before the course start date must include full payment.

Prices

We reserve the right to raise or lower our prices at any time before you book. If at the time of booking the holiday / course price has changed from that shown in any leaflet or brochure or website you will be told the revised price applicable to your booking before you commit yourself.

Minimum Numbers

Some tours require minimum numbers in order for them to run. Where this is the case you will be notified on the booking confirmation.

Cancellation by You

If you need to cancel your course please inform us immediately. Cancellations are effective only in writing at the address below. If received, cancellation charges based upon the following scale will be paid by the client. The charges are covered by insurance (optional) if the reasons are valid.

Days before holiday start date % of total course fee
28 days or more loss of deposit only
14 - 28 50%
14 - 0 days 100%

Cancellation or Modification by Us

Our best endeavours will be made to ensure that advertised tours actually run. We reserve the right to cancel or modify the content of courses due to prevailing circumstances or conditions. In the event of cancellation a full refund will be offered OR alternative course dates OR an alternative course. We regret that our liability does not extend beyond this.

Health, Fitness & Age

Mountain walking and adventure holidays and its associated activities require appropriate fitness levels. We must be notified of any illness or impairment when booking and reserves the right to ask a client to leave the course if their continued participation jeopardises the safety or enjoyment of other course members or in our opinion jeopardises their own safety or well being. Clients under the age of 18 years can only attend if they are accompanied by a parent or legal guardian.

Insurance

Clients are encouraged to take out appropriate holiday insurance that includes where necessary rescue and repatriation insurance. We are covered by professional liability insurance.

Losses or Damage

Any loaned equipment that is lost or damaged will be chargeable to the client at the current replacement cost at our sole discretion.

Law

The contract arising from any confirmed booking is made on the terms of these booking conditions unless otherwise agreed in writing. This contract is made under French law and the sole jurisdiction of the relevant tribunal in Albertville, Savoie, France.

Simply Savoie

This is a trading name of Mark Tennent.

Address


Le Villard
73730
St Paul sur Isère
France
France Telephone: +33 (0)9.53.99.00.73
France Mobile: +33 (0)6.33.44.20.41

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